Privacy & your choices

Who to contact

This notice describes information handled through wholesaleforklift.com and its Flor-powered services. For questions, access or correction requests, or to discuss deletion, email flor@flor.tel. Include only the information needed to identify your enquiry.

Equipment enquiries

The form collects your name, email, phone, optional company, equipment and location requirements, timing, message and consent. We use these details to review your request and respond. Your enquiry is saved through Cloudflare-hosted services and sent to Flor’s central lead management system. An internal notification is addressed to flor@flor.tel through Resend. We do not add you to a marketing mailing list through this form.

We retain enquiry records for follow-up and operational recordkeeping. Pending or failed deliveries may remain in the delivery queue so the team can recover them. Duplicate queue copies of contact information are cleared after the notification provider accepts the message; the central enquiry remains available to the team. Contact us about retention or deletion of your record.

Flor AI chat

Flor sends your question and limited recent conversation context to OpenAI to generate a reply. The site keeps up to six successful exchanges in Cloudflare-hosted storage for approximately 30 minutes after the latest turn. Starting a new chat uses a new session reference. Responses storage is disabled for these AI calls; the provider’s own applicable data-handling policies still apply.

Please keep identification, payment, banking and other sensitive information out of chat. Chat does not automatically create an enquiry. If you choose to prepare an enquiry from chat, your own questions become editable notes. You review those notes and provide form consent before sending. A separate checkbox lets you include the chat reference. Chat transcripts are not automatically copied into the central lead inbox.

Browser storage and delivery references

Your browser session stores a random enquiry reference, confirmation status and a chat session reference. These help you check an interrupted submission and avoid duplicate enquiries. Contact fields are not saved to browser storage by the form. If you choose to prepare chat notes for an enquiry, those notes are temporarily stored in your browser session until used or the session ends. The optional analytics choice is stored locally for up to six months.

Optional Google Analytics

Google Analytics loads only after you allow optional analytics on the production website. It measures page views and limited interactions such as a confirmed enquiry, a successful chat turn or an email-link click. We do not send form values, chat text, contact details or enquiry references as analytics event data. Page URLs sent by this site omit query strings and fragments. Advertising storage and personalization are disabled in our tag configuration.

You can choose “No thanks” or change your choice using Cookie choices. Declining analytics does not prevent enquiries or chat. The site respects a browser Global Privacy Control signal by keeping optional analytics off.

Hosting, security and service providers

Cloudflare delivers and protects the site, hosts its short-lived chat context and intake queue, and provides request rate limiting. The services may process technical request information such as an IP address. The site uses hashed rate-limit keys rather than storing raw IP addresses in its enquiry or chat tables. Flor, Cloudflare, OpenAI, Resend and Google may process data in countries other than Canada under their applicable service arrangements.

Your choices

Only share information needed for the equipment enquiry. You may use email instead of the form or AI assistant. You can decline analytics, start a new chat, or contact flor@flor.tel about your personal information. This notice may be updated when the site’s actual data handling changes.